/* ========================================================
   CHATBOT KALEO GROUPE — Design Professionnel
   ======================================================== */

/* ── Bouton flottant ──────────────────────────────────── */
.chatbot-toggle {
  position: fixed;
  bottom: calc(30px + env(safe-area-inset-bottom, 0px));
  right: calc(30px + env(safe-area-inset-right, 0px));
  width: 62px;
  height: 62px;
  background: linear-gradient(135deg, #FF6B2B 0%, #e0531a 100%);
  border: none;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
  color: #fff;
  box-shadow: 0 6px 24px rgba(255,107,43,0.5), 0 2px 8px rgba(0,0,0,0.3);
  z-index: 9999;
  transition: transform 0.3s cubic-bezier(.34,1.56,.64,1), box-shadow 0.25s ease;
}
.chatbot-toggle:hover {
  transform: scale(1.1);
  box-shadow: 0 10px 32px rgba(255,107,43,0.65), 0 4px 12px rgba(0,0,0,0.35);
}
.chatbot-toggle:active { transform: scale(0.96); }

/* Badge notification */
.cb-badge {
  position: absolute;
  top: -3px;
  right: -3px;
  width: 22px;
  height: 22px;
  background: #22C55E;
  border-radius: 50%;
  font-size: 11px;
  font-weight: 800;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2px solid #0B1120;
  animation: cb-ping 2s cubic-bezier(0,0,.2,1) infinite;
}
@keyframes cb-ping {
  0%, 100% { transform: scale(1); opacity: 1; }
  50% { transform: scale(1.2); opacity: 0.85; }
}

/* ── Fenêtre principale ───────────────────────────────── */
.chatbot-window {
  position: fixed;
  bottom: calc(106px + env(safe-area-inset-bottom, 0px));
  right: calc(30px + env(safe-area-inset-right, 0px));
  width: 390px;
  max-width: calc(100vw - 24px);
  max-height: 580px;
  max-height: min(580px, 80dvh);
  background: #0A1628;
  border: 1px solid rgba(255,107,43,0.2);
  border-radius: 22px;
  box-shadow:
    0 30px 80px rgba(0,0,0,0.65),
    0 0 0 1px rgba(255,255,255,0.04);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 9998;
  transform: scale(0.88) translateY(24px);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.35s cubic-bezier(.34,1.56,.64,1), opacity 0.28s ease;
}
.chatbot-window.cb-open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

/* ── En-tête ──────────────────────────────────────────── */
.cb-header {
  background: linear-gradient(135deg, #FF6B2B 0%, #c94c18 100%);
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
  position: relative;
  overflow: hidden;
}
.cb-header::before {
  content: '';
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.04'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
  pointer-events: none;
}
.cb-avatar-wrap {
  position: relative;
  flex-shrink: 0;
}
.cb-avatar {
  width: 44px;
  height: 44px;
  border: 2px solid rgba(255,255,255,0.35);
  border-radius: 50%;
  overflow: hidden;
  background: #fff;
  flex-shrink: 0;
}
.cb-avatar-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.cb-online-dot {
  position: absolute;
  bottom: 1px;
  right: 1px;
  width: 11px;
  height: 11px;
  background: #22C55E;
  border-radius: 50%;
  border: 2px solid #FF6B2B;
}
.cb-header-info { flex: 1; min-width: 0; }
.cb-header-info h4 {
  font-size: 15px;
  font-weight: 700;
  color: #fff;
  margin-bottom: 3px;
  letter-spacing: 0.01em;
}
.cb-header-sub {
  font-size: 11.5px;
  color: rgba(255,255,255,0.78);
  display: flex;
  align-items: center;
  gap: 5px;
}
.cb-header-actions { display: flex; align-items: center; gap: 4px; }
.cb-close {
  width: 32px;
  height: 32px;
  background: rgba(255,255,255,0.12);
  border: none;
  border-radius: 8px;
  color: rgba(255,255,255,0.9);
  font-size: 14px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
}
.cb-close:hover { background: rgba(255,255,255,0.22); color: #fff; }

/* ── Zone messages ────────────────────────────────────── */
.cb-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px 14px 8px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scrollbar-width: thin;
  scrollbar-color: rgba(255,107,43,0.2) transparent;
}
.cb-messages::-webkit-scrollbar { width: 3px; }
.cb-messages::-webkit-scrollbar-thumb { background: rgba(255,107,43,0.25); border-radius: 3px; }

/* ── Timestamp séparateur ─────────────────────────────── */
.cb-timestamp {
  text-align: center;
  font-size: 10.5px;
  color: rgba(255,255,255,0.25);
  letter-spacing: 0.05em;
  text-transform: uppercase;
  margin: -4px 0;
}

/* ── Message wrapper ──────────────────────────────────── */
.cb-msg {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  animation: cb-fadein 0.28s ease both;
}
@keyframes cb-fadein {
  from { opacity: 0; transform: translateY(10px); }
  to   { opacity: 1; transform: translateY(0); }
}
.cb-msg.bot  { align-self: flex-start; max-width: 92%; }
.cb-msg.user { align-self: flex-end;   max-width: 80%; flex-direction: row-reverse; }

/* Mini avatar bot */
.cb-msg-av {
  width: 30px;
  height: 30px;
  min-width: 30px;
  border: 1px solid rgba(255,107,43,0.35);
  border-radius: 50%;
  overflow: hidden;
  background: #fff;
  flex-shrink: 0;
}
.cb-av-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* ── Bulle BOT ────────────────────────────────────────── */
.cb-card {
  background: rgba(255,255,255,0.045);
  border: 1px solid rgba(255,255,255,0.08);
  border-left: 3px solid #FF6B2B;
  border-radius: 4px 16px 16px 16px;
  overflow: hidden;
  min-width: 0;
}

/* Titre de la carte */
.cb-card-head {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 10px 14px 8px;
  border-bottom: 1px solid rgba(255,255,255,0.06);
}
.cb-card-head-icon {
  width: 30px;
  height: 30px;
  min-width: 30px;
  background: rgba(255,107,43,0.15);
  border: 1px solid rgba(255,107,43,0.25);
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  color: #FF6B2B;
}
.cb-card-title {
  font-size: 13px;
  font-weight: 700;
  color: #F0F4FF;
  letter-spacing: 0.01em;
}

/* Corps de la carte */
.cb-card-body {
  padding: 10px 14px 12px;
  font-size: 13px;
  line-height: 1.65;
  color: #C5D3E8;
}
.cb-card-body strong { color: #F0F4FF; font-weight: 600; }
.cb-card-body a {
  color: #FF8C5A;
  text-decoration: none;
  font-weight: 500;
  border-bottom: 1px solid rgba(255,140,90,0.35);
  transition: color 0.15s, border-color 0.15s;
}
.cb-card-body a:hover { color: #FF6B2B; border-color: rgba(255,107,43,0.6); }
.cb-card-body em { color: rgba(255,255,255,0.5); font-style: italic; }

/* Liste d'infos dans la carte */
.cb-info-list {
  list-style: none;
  padding: 0;
  margin: 6px 0 0;
  display: flex;
  flex-direction: column;
  gap: 5px;
}
.cb-info-list li {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  font-size: 12.5px;
  color: #B8C9E0;
  line-height: 1.5;
}
.cb-info-list li i {
  color: #FF6B2B;
  font-size: 11px;
  margin-top: 3px;
  flex-shrink: 0;
  width: 14px;
  text-align: center;
}

/* Ligne contact dans la carte */
.cb-contact-row {
  display: flex;
  align-items: center;
  gap: 10px;
  background: rgba(255,107,43,0.07);
  border: 1px solid rgba(255,107,43,0.18);
  border-radius: 10px;
  padding: 9px 12px;
  margin-top: 8px;
  text-decoration: none !important;
  border-bottom: none !important;
  transition: background 0.2s;
}
.cb-contact-row:hover { background: rgba(255,107,43,0.14) !important; }
.cb-contact-row i {
  width: 28px;
  height: 28px;
  min-width: 28px;
  background: rgba(255,107,43,0.18);
  border-radius: 7px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  color: #FF6B2B;
}
.cb-contact-row span {
  font-size: 13px;
  font-weight: 600;
  color: #F0F4FF !important;
  border-bottom: none !important;
}

/* Badge stat */
.cb-badge-row {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 10px;
}
.cb-stat-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  background: rgba(255,255,255,0.06);
  border: 1px solid rgba(255,255,255,0.1);
  border-radius: 20px;
  padding: 4px 10px;
  font-size: 11.5px;
  color: #A8BDD8;
}
.cb-stat-badge i { color: #FF6B2B; font-size: 10px; }
.cb-stat-badge strong { color: #fff; }

/* Aperçu produits boutique */
.cb-shop-products {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 8px;
}
.cb-shop-item {
  display: flex;
  align-items: center;
  gap: 10px;
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 10px;
  padding: 8px;
  text-decoration: none;
  transition: border-color 0.15s, background 0.15s;
}
.cb-shop-item:hover { border-color: rgba(255,107,43,0.4); background: rgba(255,107,43,0.06); }
.cb-shop-item img,
.cb-shop-item-noimg {
  width: 44px;
  height: 44px;
  min-width: 44px;
  border-radius: 8px;
  object-fit: cover;
  background: rgba(255,255,255,0.06);
  display: flex;
  align-items: center;
  justify-content: center;
}
.cb-shop-item-noimg i { color: #FF6B2B; font-size: 14px; }
.cb-shop-item-info { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.cb-shop-item-name {
  font-size: 12.5px;
  font-weight: 600;
  color: #F0F4FF;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.cb-shop-item-price { font-size: 12px; color: #FF8C5A; font-weight: 600; }

/* ── Bulle USER ───────────────────────────────────────── */
.cb-user-bubble {
  background: linear-gradient(135deg, #FF6B2B 0%, #e05020 100%);
  border-radius: 16px 4px 16px 16px;
  padding: 10px 15px;
  font-size: 13.5px;
  line-height: 1.55;
  color: #fff;
  word-break: break-word;
}

/* ── Indicateur frappe ────────────────────────────────── */
.cb-typing-card {
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.07);
  border-left: 3px solid rgba(255,107,43,0.4);
  border-radius: 4px 16px 16px 16px;
  padding: 13px 18px;
  display: flex;
  gap: 5px;
  align-items: center;
}
.cb-dot {
  width: 7px; height: 7px;
  background: rgba(255,107,43,0.5);
  border-radius: 50%;
  animation: cb-bounce 1.3s infinite;
}
.cb-dot:nth-child(2) { animation-delay: 0.18s; }
.cb-dot:nth-child(3) { animation-delay: 0.36s; }
@keyframes cb-bounce {
  0%,60%,100% { transform: translateY(0); background: rgba(255,107,43,0.45); }
  30% { transform: translateY(-7px); background: rgba(255,107,43,0.9); }
}

/* ── Boutons réponse rapide ───────────────────────────── */
.cb-quick-replies {
  padding: 4px 14px 10px;
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}
.cb-qr {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.1);
  border-radius: 20px;
  padding: 6px 13px;
  font-size: 12px;
  font-family: inherit;
  color: #A8BDD8;
  cursor: pointer;
  transition: background 0.2s, border-color 0.2s, color 0.2s;
  white-space: nowrap;
}
.cb-qr:hover {
  background: rgba(255,107,43,0.12);
  border-color: rgba(255,107,43,0.4);
  color: #FF8C5A;
}
.cb-qr i { font-size: 11px; color: #FF6B2B; }

/* ── Zone de saisie ───────────────────────────────────── */
.cb-input-area {
  padding: 10px 12px 12px;
  border-top: 1px solid rgba(255,255,255,0.06);
  display: flex;
  gap: 8px;
  align-items: flex-end;
  background: rgba(0,0,0,0.15);
  flex-shrink: 0;
}
.cb-input {
  flex: 1;
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(255,255,255,0.09);
  border-radius: 14px;
  padding: 10px 14px;
  font-size: 13px;
  color: #E0EAF5;
  font-family: inherit;
  outline: none;
  resize: none;
  max-height: 88px;
  line-height: 1.45;
  transition: border-color 0.2s, background 0.2s;
}
.cb-input::placeholder { color: rgba(255,255,255,0.25); }
.cb-input:focus {
  border-color: rgba(255,107,43,0.45);
  background: rgba(255,107,43,0.04);
}
.cb-send {
  width: 40px;
  height: 40px;
  min-width: 40px;
  background: linear-gradient(135deg, #FF6B2B, #e05020);
  border: none;
  border-radius: 12px;
  color: #fff;
  font-size: 15px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 4px 12px rgba(255,107,43,0.35);
  transition: transform 0.18s ease, box-shadow 0.18s ease;
}
.cb-send:hover { transform: scale(1.07); box-shadow: 0 6px 18px rgba(255,107,43,0.5); }
.cb-send:active { transform: scale(0.94); }

/* ── Pied de fenêtre ──────────────────────────────────── */
.cb-footer {
  text-align: center;
  padding: 6px 0 8px;
  font-size: 10px;
  color: rgba(255,255,255,0.18);
  letter-spacing: 0.04em;
  flex-shrink: 0;
}

/* ── Mini-formulaire devis ────────────────────────────── */
.cb-form { display: flex; flex-direction: column; gap: 10px; margin-top: 6px; }

.cb-form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }

.cb-form-group { display: flex; flex-direction: column; gap: 4px; }

.cb-form-label {
  font-size: 11px;
  font-weight: 600;
  color: #A8BDD8;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.cb-form-field {
  width: 100%;
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(255,255,255,0.1);
  border-radius: 9px;
  padding: 8px 11px;
  font-size: 12.5px;
  color: #E0EAF5;
  font-family: inherit;
  outline: none;
  transition: border-color 0.2s, background 0.2s;
  box-sizing: border-box;
}
.cb-form-field::placeholder { color: rgba(255,255,255,0.22); }
.cb-form-field:focus {
  border-color: rgba(255,107,43,0.5);
  background: rgba(255,107,43,0.04);
}
.cb-form-field option { background: #0E1F3A; }

textarea.cb-form-field { resize: none; line-height: 1.45; }

/* Grille services */
.cb-service-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  margin-top: 2px;
}
.cb-service-item {
  display: flex;
  align-items: center;
  gap: 7px;
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.09);
  border-radius: 9px;
  padding: 7px 10px;
  cursor: pointer;
  font-size: 12px;
  color: #A8BDD8;
  transition: background 0.18s, border-color 0.18s, color 0.18s;
  user-select: none;
}
.cb-service-item input[type="checkbox"] { display: none; }
.cb-service-item i { font-size: 13px; color: #FF6B2B; flex-shrink: 0; }
.cb-service-item:hover { background: rgba(255,107,43,0.08); border-color: rgba(255,107,43,0.25); }
.cb-service-item.checked {
  background: rgba(255,107,43,0.14);
  border-color: rgba(255,107,43,0.5);
  color: #F0F4FF;
}

/* Choix mode d'envoi */
.cb-send-choice {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 6px;
  margin-top: 2px;
}
.cb-send-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 5px;
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.09);
  border-radius: 9px;
  padding: 9px 6px;
  cursor: pointer;
  font-size: 11px;
  color: #A8BDD8;
  transition: background 0.18s, border-color 0.18s, color 0.18s;
  user-select: none;
  text-align: center;
}
.cb-send-item input[type="radio"] { display: none; }
.cb-send-item i { font-size: 16px; color: #FF6B2B; }
.cb-send-item:hover { background: rgba(255,107,43,0.08); border-color: rgba(255,107,43,0.25); }
.cb-send-item.checked {
  background: rgba(255,107,43,0.14);
  border-color: rgba(255,107,43,0.55);
  color: #F0F4FF;
}
.cb-send-item.checked i { color: #FF8C5A; }

/* Erreur */
.cb-form-error {
  display: none;
  align-items: center;
  gap: 7px;
  background: rgba(239,68,68,0.1);
  border: 1px solid rgba(239,68,68,0.3);
  border-radius: 8px;
  padding: 7px 10px;
  font-size: 12px;
  color: #FCA5A5;
}
.cb-form-error i { font-size: 12px; }

/* Bouton déclencheur de formulaire */
.cb-devis-btn {
  width: 100%;
  font-family: inherit;
  cursor: pointer;
  text-align: left;
}
.cb-devis-btn:disabled { opacity: 0.45; cursor: default; pointer-events: none; }

/* Bouton soumettre */
.cb-form-submit {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  background: linear-gradient(135deg, #FF6B2B, #e05020);
  border: none;
  border-radius: 10px;
  padding: 11px 16px;
  font-size: 13px;
  font-weight: 700;
  font-family: inherit;
  color: #fff;
  cursor: pointer;
  margin-top: 2px;
  box-shadow: 0 4px 14px rgba(255,107,43,0.35);
  transition: opacity 0.2s, transform 0.15s;
}
.cb-form-submit:hover { opacity: 0.92; transform: translateY(-1px); }
.cb-form-submit:active { transform: translateY(0); }

/* Succès formulaire */
.cb-form-success {
  text-align: center;
  padding: 10px 0 4px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
}
.cb-form-success i { font-size: 2.2rem; color: #34D399; }
.cb-form-success h4 { font-size: 15px; font-weight: 700; color: #F0F4FF; }
.cb-form-success p { font-size: 12.5px; color: #A8BDD8; line-height: 1.5; }

/* ── Responsive ───────────────────────────────────────── */
@media (max-width: 480px) {
  .chatbot-window {
    right: calc(10px + env(safe-area-inset-right, 0px));
    bottom: calc(94px + env(safe-area-inset-bottom, 0px));
    width: calc(100vw - 20px);
    max-height: 75vh;
    max-height: 75dvh;
  }
  .chatbot-toggle {
    right: calc(16px + env(safe-area-inset-right, 0px));
    bottom: calc(20px + env(safe-area-inset-bottom, 0px));
  }
}